Faq
Search Your Questions
Queries here
Do you offer 24/7 towing service?
Yes! MG Towing & Recovery operates around the clock — 24 hours a day, 7 days a week — across Milwaukee and nearby areas. No matter the time, we’re just one call away.
How quickly can you reach my location?
Our average response time is 20–30 minutes, depending on your location and traffic. We prioritize emergency situations like breakdowns and accidents.
What types of vehicles do you tow?
We handle cars, SUVs, light trucks, and motorcycles. With our modern flatbed and wheel-lift trucks, we can safely tow almost any vehicle type.
How much does towing cost?
Pricing depends on distance, vehicle type, and service needed — but we’re always upfront and transparent. You can get an instant quote online or by calling our 24/7 hotline.
Do you provide roadside assistance too?
Absolutely. In addition to towing, we offer lockout help, jumpstarts, fuel delivery, tire changes, and winch-outs — everything you might need to get moving again.
Can you tow after an accident?
Yes, our team is fully equipped for accident recovery. We work safely with local law enforcement and insurance providers to handle your vehicle properly.
Can you tow my vehicle if it’s all-wheel drive (AWD)?
Yes. We use modern flatbed tow trucks that are designed to safely tow AWD and 4x4 vehicles without damaging the drivetrain or suspension.
Do you work with insurance companies?
Absolutely. We often assist customers with insurance-covered towing and accident recovery. Just share your claim number or provider, and we’ll coordinate directly.
Can I schedule a tow in advance?
Yes! If you know when you’ll need a vehicle moved — for repairs, transport, or relocation — you can book a tow in advance through our website or by phone.
What payment methods do you accept?
We accept cash, major credit/debit cards, and most digital payments for your convenience. You’ll receive a receipt instantly after service.
Do you handle long-distance towing?
Yes. MG Towing & Recovery provides local and long-distance towing throughout Wisconsin. Whether you’re 5 miles away or 50, we’ll get your vehicle there safely.
Is your towing equipment insured and licensed?
100%. Our company, trucks, and operators are all fully licensed, insured, and certified, meeting Wisconsin’s state towing safety standards.
What should I do while waiting for a tow truck?
Stay inside your vehicle if it’s safe, keep hazard lights on, and move your car to the shoulder if possible. Our dispatcher can guide you step-by-step until help arrives.
Can you tow motorcycles or small vehicles?
Yes. We have specialized equipment for motorcycles, scooters, and compact cars to ensure they’re transported safely and securely.
What if I’m stuck in snow or mud?
No problem. We offer winch-out services for vehicles stuck in ditches, mud, or snow. Our operators are trained to recover your vehicle without further damage.
