📄 Privacy Policy — MG Towing & Recovery LLC

Last Updated: December 2025

MG Towing & Recovery LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a form, call us, or interact with our towing and roadside assistance services.

By using our website (https://mgtransportationllc.com) or providing personal information to us, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Information you voluntarily provide, including:

  • Name

  • Phone number

  • Email address

  • Vehicle details (optional)

  • Pickup or service location (optional)

  • Any information entered into our contact forms

b. Automatically Collected Information

When you visit our website, we may collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the site

  • Referring website

This data is collected through cookies, analytics tools, and server logs.

2. How We Collect Information

We collect information in the following ways:

  • Contact Forms: When you fill out our form to request service or send a message.

  • Phone Calls or SMS: When you call or text us for assistance.

  • Email: When you contact us via email.

  • Website Analytics: Through cookies and tracking tools such as Google Analytics.

3. How We Use Your Information

We use your information for the following purposes:

  • To provide towing and roadside assistance services

  • To respond to inquiries or quote requests

  • To send service-related SMS messages (only with your consent)

  • To improve our website and service experience

  • For internal record-keeping

  • For safety, fraud prevention, and legal compliance

We do NOT sell or rent your personal information.

4. SMS Consent, Communication, and Compliance

If you choose to opt in and provide SMS consent, you agree that:

  • You may receive conversational SMS messages related to your service request or communication with MG Towing & Recovery LLC.

  • Message frequency may vary.

  • Standard message and data rates may apply.

Opt-In Method

You may opt in by:

  • Submitting a website form and checking the SMS consent box

Opt-Out Method

You may opt out at any time by:

  • Replying STOP to any SMS message

Help

For support, reply HELP or contact us directly via our Contact page.

No Data Sharing for SMS Marketing

Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will NOT be shared with any third parties or affiliates for marketing purposes.

5. How We Share Information

We may share your information only when necessary:

We MAY share information with:

  • Service partners strictly for completing a towing or roadside request

  • Payment processors

  • Legal authorities if required by law

  • Website service providers (hosting, analytics, security tools)

We DO NOT share:

Mobile numbers, SMS consent data, or SMS-related personal data with third parties or affiliates for marketing or advertising.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information. These include:

  • Secure website hosting

  • SSL encryption

  • Restricted access to internal systems

  • Regular software updates

However, no method of internet transmission is 100% secure.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Request corrections or updates

  • Request deletion of your information

  • Opt out of SMS messages at any time

  • Withdraw consent

To exercise these rights, contact us at:
📧 info@mgtransportationllc.com

8. Cookies & Tracking Technologies

We may use cookies to:

  • Improve website performance

  • Remember your preferences

  • Analyze website usage

You may disable cookies through your browser settings.

9. Third-Party Links

Our website may contain links to external sites.
We are not responsible for the content or privacy practices of those websites.

10. Children’s Privacy

Our services are not directed toward children under the age of 13.
We do not knowingly collect personal information from children.

11. Updates to This Privacy Policy

We may update this Privacy Policy as necessary.
Changes will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

MG Towing & Recovery LLC
Milwaukee, WI
📧 Email: info@mgtransportationllc.com
🌐 Website: https://mgtransportationllc.com

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